FAQ

Ordering

How do I make a purchase?

Can I order by telephone?

How do I know if an item is in stock?

What if you are out of stock?

How will I know if you have received my order?

What packaging will my order arrive in?

Delivery & Returns

What are the delivery costs and options?

Where does La Belle deliver to?

Will I need to sign for my order?

Can I change my delivery details once my order has been dispatched?

International Delivery

What currencies can I pay in?

What VAT is charged on my order?

What happens with Customs and Duty?

Payment and Terms

Where can I find your full set of Terms and Conditions?

How do I know you have received my order and when will payment be taken for my items?

What methods of payment does La Belle accept?

Is it safe to use my Credit Card Online?

Is my personal information kept private?

Account

What do I do if I forget my password?

Do I need an account to make an order?